Share the address, door type and what happened.
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Home lockout assistance
Careful entry for houses and flats, with non-destructive methods considered first.
How we help
Clear options before work starts.
We assess the lock and door before starting and explain the entry method. Proof of authority to enter may be required.
Call or WhatsApp with the postcode, property type and a short description. Photos can help identify the lock or mechanism before attendance.
Best for
People locked out of a house or flat after losing keys, leaving keys inside or experiencing a failed lock.
What happens next
A straightforward three-step process.
We discuss likely entry options and any proof of authority required.
The door is assessed and the agreed entry method is used.
Useful answers
Home lockouts FAQs
Do I need proof that I live there?
Proof of identity or authority to enter may be requested before access is provided.
Will the lock need replacing?
Not always. Replacement is recommended only when the lock is damaged, insecure or the keys are lost or stolen.
Need help with home lockouts?
Start with the postcode and what happened.